Frequently Asked Questions
Everything you need to know about your Adro shopping experience.
How long does shipping typically take?
We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
What is your return policy?
We offer a 15-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start the process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainable?
At Adro, we prioritize high-quality fabrics, including organic cotton blends and recycled polyester, to ensure durability and reduce our environmental footprint.
Can I track my order once it has shipped?
Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options like Klarna and Afterpay.